Privacy Policy
Print & Stitch Studio (otherwise known as printandstitchstudio.co.uk)
Last Updated: 14/02/2026
1. Who We Are
Print & Stitch Studio (“we”, “our”, “us”) is a UK-based business providing custom printed and embroidered clothing through our website.
For the purpose of data protection law, we are the Data Controller of your personal data.
If you have any questions about this Privacy Policy, please contact us at:
Email: enquiries@printandstitchstudio.co.uk
Business Address: 13 Edgeware Road, Blackburn, Lancashire, BB2 6DS
2. What Personal Data We Collect
When you use our website, we may collect the following information:
Information You Provide Directly
- Full name
- Billing address
- Shipping address
- Email address
- Phone number
- Order details
- Uploaded logo or design files
- Custom text entered into product designer
- Messages sent via contact forms
Automatically Collected Information
- IP address
- Browser type
- Device information
- Cookies and usage data
- Website activity (via analytics tools)
Payment Information
Payments are processed securely via third-party providers such as:
- Stripe
- PayPal
We do not store full card details on our servers.
3. Logo & Design Uploads
When you upload a logo or design:
- The file is stored securely for the purpose of fulfilling your order.
- Uploaded files may contain personal or business information.
- We use these files solely to produce your customised product.
- Files are retained for record-keeping and repeat order purposes unless deletion is requested.
You confirm that you have the legal right to use any logo, image, or text uploaded to our website.
4. How We Use Your Information
We use your personal data to:
- Process and fulfil orders
- Communicate regarding your order
- Provide customer support
- Deliver products
- Improve our website and services
- Send marketing emails (only if you have opted in)
- Comply with legal obligations
We do not sell your personal data.
5. Legal Basis for Processing
Under UK GDPR, we rely on:
Consent – for marketing communications
Contractual necessity – to process your order
Legal obligation – accounting and tax records
Legitimate interests – business operations and website improvement
6. Sharing Your Information
We may share your information with:
- Payment providers (Stripe, PayPal)
- Shipping and courier companies
- Website hosting providers
- IT and technical support providers
- Legal or regulatory authorities if required
All third parties are required to protect your data.
7. Data Retention
We retain personal data:
- For as long as necessary to fulfil your order
- For legal and accounting requirements (typically 6 years)
- Design files may be retained for repeat order convenience
You may request deletion where legally permissible.
8. Your Rights
Under UK data protection law, you have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion
- Restrict processing
- Object to processing
- Withdraw marketing consent at any time
- Lodge a complaint with the ICO
ICO website: https://ico.org.uk
9. Cookies
Our website uses cookies to:
- Enable shopping cart functionality
- Process checkout
- Analyse website traffic
- Improve user experience
You can manage cookie preferences through your browser settings.
A cookie consent banner is displayed when you visit our site.
10. Data Security
We implement appropriate security measures to protect your data, including:
- SSL encryption
- Secure hosting
- Restricted access to data
- Secure payment processing
However, no system is completely secure.
11. Marketing Communications
If you subscribe to our newsletter:
We will not send marketing without consent
You may receive promotional emails
You can unsubscribe at any time by clicking “unsubscribe”
12. Children’s Data
Our website is not intended for children under 16. We do not knowingly collect data from children.
13. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised date.
